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Terms & Conditions
Thank you very much for visiting www.margaretgerety.com (our “Site”) and your interest in Margaret Gerety Advisors LLC ("we"). We are excited to transform your career collateral into materials that will make you shine. So that we can meet your expectations, please take the time to understand the following terms & conditions ("Terms").
Please note that by accessing or using any part of our Site or making any payment to Margaret Gerety Advisors LLC you are engaging in our "Services" and agree to be bound by these Terms.
1. Commitment to collaboration; revisions
You play an integral part in the creation of your resume and other career materials. Your ability to provide accurate and prompt answers to questions made by phone, in emails, or in the draft documents themselves directly impacts the quality of your final materials and their timely delivery (your "Contributions"). In paying for any Service, you also agree to the following:
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Commit to reviewing drafts, participating in calls, and conducting your own research to answer questions with respect to your professional background and accomplishments;
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Make all requests for revisions, in writing, within 5 business days of receipt of the draft (by email or otherwise); and
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Confirm the accuracy and truthfulness of all materials created as part of your Services.
All resumes, professional bios, cover letters, and LinkedIn profile recommendations are created based on the information and job search criteria provided by you. Requests for edits that are a material change to those representations are outside of the scope of Service. Requests that target a different job function/industry are outside of the scope of Service but can be purchased as an "Add-On Service," as described below.
2. Process & timeline
You will receive the “First Draft” of your materials no later than 10 calendar days from your first call (not including any free consultation call). Your specific timeline will be outlined in writing.
After a collaborative editing and review process, driven by your goals and desires, you will receive an email stating that the documents attached are “final.” Unless you make any final revision requests within 5 business days of receipt, your Services will be deemed complete.
All Services are deemed complete no later than 60 calendar days from the date of your first call (not including any free consultation).
3. AI-Assisted Content Creation
We utilize advanced artificial intelligence (AI) tools, including Claude 3.5, to assist in creating resumes, LinkedIn profiles, and other career documents. AI helps us generate drafts, enhance language, ensure consistency, and optimize for applicant tracking systems.
While AI is used in our process, all content is thoroughly reviewed, edited, and customized by our human writers to ensure accuracy and relevance to your unique background and goals.
By using our services, you consent to the use of AI tools in creating your career documents. We maintain strict confidentiality and data protection measures as outlined in our Privacy Policy.
4. Inactivity & reactivation fee
If you fail to respond to requests for materials, edits, or review calls, we reserve the right to suspend our work with you after 30 days of your inactivity. Resuming your Services will be subject to our availability and a $250 reactivation fee will be applied.
5. Proofreading
Some of our Services include professional proofreading provided by an outside, independent contractor subject to a confidentiality agreement with Margaret Gerety Advisors LLC. Proofreading does not include fact-checking. Please note that once your documents go to the proofreader, you are indicating this will be the last round of revisions (i.e., no more request for substantial edits can be made).
6. Editable file
We provide all materials in Microsoft Word and PDF. Upon request, we can send your Final Documents as Google Documents.
7. 100% satisfaction guarantee, disclaimers.
We guarantee that you’ll love your new career collateral. What does that mean? It means that we are committed to delivering an exceptional experience and a high-quality, final product. However, we cannot guarantee that your revised resume, cover letter, and/or LinkedIn profile will secure you an interview or job offer, result in your being hired, or are 100% error-free.
Our guarantee expires 30 days after the Final Documents are received. You forfeit the right to our guarantee if you do not actively Collaborate during the process or provide any requested information. At any point during the 30-day window, please feel free to reach out info@margaretgerety.com with any concerns or questions.
8. Refund policy
Since this is a service-based business that creates bespoke career collateral that cannot be physically returned, we do not offer refunds. We urge you to give us your feedback (to info@margaretgerety.com) to help us achieve total client satisfaction.
9. Services & prices are subject to change
Any pricing structure discussed via phone or displayed on our Site may be subject to future change at any time. We reserve the right to cancel or cease offering any of the aforementioned Services and/or products. You acknowledge, accept, and agree that Margaret Gerety Advisors LLC shall not be held liable for any such updates, modifications, revisions, suspensions, or discontinuance of any of our Services and/or products.
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10. Document retention; right to use of Final Documents
Consistent with our Privacy policy, we store any materials, including primary documents, the information you provide to us as part of your Services, and your Final Documents, for at least 3 years after delivery of the Final Documents.
We reserve the right to use redacted versions of any Final Documents for promotional or marketing purposes.
11. Access
These Terms apply to all users of the Site including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. If these Terms are considered an offer, acceptance is expressly limited to these Terms.
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence (or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this Site).
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
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12. Amendments
We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our Site. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Site following the posting of any changes constitutes acceptance of those changes.
13. Indemnification
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, employees, and agents from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party arising out of: (1) your Contributions or submissions; (2) your use of the Site; (3) your breach of these Terms; (4) any breach of your representations and warranties set forth in these Terms; and (5) your violation of the rights of a third party, including but not limited to intellectual property rights. Notwithstanding the foregoing unless prohibited by applicable law, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.
14. Miscellaneous
These Terms and any policies or operating rules posted by us on the Site or in respect to the Site constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. These Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms or use of the Site. Except where prohibited by applicable law, you agree that these Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Terms and the lack of signing by the parties hereto to execute these Terms.
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