Terms & Conditions
Thank you very much for visiting www.margaretgerety.com (our “Site”) and your interest in Margaret Gerety Advisors LLC ("we"). We are excited to transform your career collateral into materials that will make you shine. So that we can meet your expectations, please take the time to understand the following terms & conditions ("Terms").
Please note that by accessing or using any part of our Site or making any payment to us you are engaging in our "Services" and agree to be bound by these Terms.
Commitment to collaboration; revisions
You play an integral part in the creation of your resume and other career materials. Your ability to provide accurate and prompt answers to questions made by phone, in emails, or in the draft documents themselves, directly impacts the quality of your final materials and their timely delivery. Therefore, in paying for any Service, you agree to the following:
Commit to dedicating at least 5 hours/week during the duration of your Services in order to review drafts, participate in calls with us, and research your personal archives to answer questions with respect to your professional background and accomplishments;
Make all requests for revisions, in writing, within 3 business days of receipt of the draft (by email or otherwise); and
Confirm the accuracy and truthfulness of all materials created as part of your Services.
All resumes, professional bios, cover letters, and LinkedIn profile recommendations are created based on the information and job search criteria provided by you. Requests for edits that are a material change to those representations are outside of the scope of Service. Requests that target a different job function/industry are outside of the scope of Service but can be purchased as an "Add-On Service," as described below.
Process & timeline
You will receive the “First Draft” of your materials no later than 5 business days from receipt of payment, requested materials, and your first review call (whichever comes last). Your specific timeline will be outlined in writing.
After an interactive, collaborative editing and review process, you will receive an email stating that the documents attached are “Final Documents.” Unless you make any final revision requests within 3 days of receipt, your Services will be deemed complete.
All packages are deemed complete no later than 60 calendar days from the date of purchase (or date of the invoice, whichever is earlier).
Inactivity & reactivation fee
If you fail to respond to requests for materials, edits, or review calls, we reserve the right to suspend our work with you after 10 business days of your inactivity. Resuming your Services will be subject to our availability and a $250 reactivation fee will be applied.
Some of our Services include professional proofreading provided by an outside, independent contractor subject to a confidentiality agreement with Margaret Gerety Advisors LLC. Proofreading does not include fact-checking. Please note that once your documents go to the proofreader, you are indicating this will be the last round of revisions (i.e., no more request for substantial edits can be made).
Cover letters, professional bios, and second resumes are add-on Services and cannot be purchased without the previous purchase of a resume package. Please contact firstname.lastname@example.org for inquiries and custom order requests.
We provide all materials in Microsoft Word and PDF. Upon request, we can send your Final Documents as Google Documents.
100% satisfaction guarantee, disclaimers.
We guarantee that you’ll love your new career collateral. What does that mean? It means that we are committed to delivering an exceptional experience and a high-quality, final product. However, we cannot guarantee that your revised resume, cover letter, and/or LinkedIn profile will secure you an interview or job offer, result in your being hired, or are 100% error-free.
Our guarantee expires 30 days after the Final Documents are received. You forfeit the right to our guarantee if you do not actively Collaborate during the process or provide any requested information. At any point during the 30-day window, please feel free to reach out email@example.com with any concerns or questions.
Since this is a service-based business that creates bespoke career collateral that cannot be physically returned, we do not offer refunds. We urge you to give us your feedback (to firstname.lastname@example.org) to help us achieve total client satisfaction.
Services & prices are subject to change
The current pricing structure displayed on our Site may be subject to future change at any time. We reserve the right to cancel or cease offering any of the aforementioned Services and/or products. You acknowledge, accept, and agree that Margaret Gerety Advisors LLC shall not be held liable for any such updates, modifications, revisions, suspensions, or discontinuance of any of our Services and/or products.
Document retention; right to use of Final Documents
We reserve the right to use redacted versions of any Final Documents for promotional or marketing purposes.
These Terms apply to all users of the Site including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. If these Terms are considered an offer, acceptance is expressly limited to these Terms.
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence (or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this Site).
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our Site. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.